In the age of virtual working, ‘digital fatigue’ has never been more of a threat to professional services, and getting the greatest value out of technology systems has never before been more important. Mike Walker, chief technology officer at Peppermint Technology, says law firms should be looking to bring their vital information into a single, connected platform if they want to solve both issues
Resource allocation is an area that law firms can improve upon when it comes to both efficiency and diversity and inclusion measures. Fortunately, there’s a new application for that purpose, say Rich Mephan, director of research and innovation, and Charlotte Love, product manager, at Peppermint Technology
Use of collaboration tools has exploded over the last two years, opening a golden opportunity for law firms to move the home-base for lawyers’ productive work into a central hub. But efforts around adoption must be tempered with a recognition of people’s real-world habits and comfort zones, says Clare Bonsall, head of product at Peppermint Technology
Increasing productivity may be the most common performance indicator upon which new technologies, systems, and processes are measured. As such, the overwhelming attention senior stakeholders (66%) are giving productivity, as reflected in this year’s Briefing Frontiers survey, is not all that surprising.
It’s common for law firms to have a formal strategic plan that outlines at least the basics of their vision, major goals, and specific initiatives for achieving them. However, many fail to fully translate their plan into action.
Jo is an experienced Quality Management professional who has worked within Health, Biotech Engineering, Pharmaceuticals and the Technology sector. Jo holds two undergraduate degrees in Biology and Psychotherapy.
Lisa is a Fellow of the Chartered Institute of Management Accountants (CIMA) with 25+ years’ experience in strategic finance, leadership and programme management roles across a variety of sectors including logistics, FMCG and of course,
Matt O’Callaghan spent 14 years working at Microsoft where he headed-up the legal services team before joining Peppermint. Here, he explains why he made the move and his ambitions for the company for the future.
Tony: I’m three years in now at Peppermint, and the changes you are seeing are sustainable. […] We’ve come out of 2020 with a strong pipeline, in fact, it’s even stronger than what we’ve seen last year.”
After over 20 years leading IT departments in law firms, David Griffiths recently made the move to join Peppermint Technology on their mission to support business transformation within the legal sector. Georgina Fradley, Head of Marketing at Peppermint, recently sat down with David to ask him why he felt it was the right time to make the transition.
Unless you have been stranded on a desert island for the past 18 months you cannot have failed to read/hear about the General Data Protection Regulation (GDPR) which comes into force on Friday 25th May 2018. It’s certainly the ‘hot topic’ – the subject is broached at pretty much every client meeting I have and I expect to be talking/reading about it even more in the next 2 months.
The countdown is on. GDPR will change the way businesses control and manage the personal data they hold in respect of their customers and their employees. From 25 May 2018, paying lip service to data protection requirements will expose you and your business to the risks of significant fines.
Here, we speak to four of the most ambitious – from IT outsourcing specialist Agilitas and legal software firm Peppermint Technology, to pram-maker Babystyle and savoury pastry manufacturer Addo Group.
In this article Andrew Simmans, IT and Project Management Consultant, draws on his 17 years’ experience working on legal technology projects to share how law firms can achieve the best return on their IT investments.
Law firms spend less than other comparable sectors on IT investment – just 4.1% of turnover, compared to consultancy (4.9%), and accountancy (5.1%), according to our latest research, How law firms measure up against other sectors.
When it comes to customer service, lawyers should think more like publicans, writes Edward O’Rourke – who began his career in pub and hotel management before becoming a corporate lawyer and eventually CEO of Ashtons Legal, a 200+ strong law firm operating across East Anglia.