Streamline your firm’s processes
Anytime, anywhere across your devices.
Let lawyers focus on activities that require their legal expertise
Peppermint CX365 Case and Matter Management enables firms to allocate and manage work more effectively and streamlines processes so lawyers can focus on activities that require their legal expertise.
Enhance visibility and control
Create meaningful and impactful reports that surface insights to business leaders
Provide a single view of the client including activities, matters and relationships
Visualise the case timeline to highlight key dates to the case team
Manage work more effectively
Efficiently manage workloads by allocating and re-allocating activity to individuals or teams as required
Drive effective matter management by promoting high value and priority activities to users
Visualise and manage performance against SLAs and client commitments
Accelerate legal processes
Access information quickly and easily
Automatically record time at client and matter level
Leverage automated workflows and templates to accelerate document production
Deliver enhanced client journeys
Create time for lawyers by automating administrative tasks
Assist lawyers to deliver consistently high quality services
Enable client self-service through an always-on client portal
Lawyers’ time is precious. Case and Matter Management includes tools to assist with the management of less prescriptive matters by automating routine, administrative tasks, and creating a single view of the client so pertinent information can be found quickly and easily.
Assist the effective delivery of legal processes by automating administrative tasks
Visualise the matter timeline, prompt lawyer actions and manage risks consistently
Present key metrics that guide business decision making
Streamline production, review and approval of documents
Making a difference, at pace.
Being the firm of choice for its clients and people, whilst impressively handling growth at pace, Blake Morgan chose Peppermint’s technology as an enabler for business success.
Case and Matter Management provides a powerful workflow engine that can be easily configured to a firm’s requirements to minimise risk, standardise service delivery, and ensure compliance with legal requirements and SLAs.
Set the Standard
Create standard workflows to provide consistent, compliant, and high quality services to clients
Enhance workflows and to increase efficiencies and deliver enhanced user journeys
Automate business processes and allow lawyers to focus on activities that require their expertise
Accelerate transaction management and the billing cycle